RETURNS:
KITS AND PATTERNS ARE FINAL SALE AND NOT RETURNABLE.
 
All other items may be returned at the buyers shipping expense within 30 days from the date of purchase.
 
Please return to:
Sherry Serafini
1512 2nd Street
Natrona Heights, PA 15065
 
Include the following info:
Your name and order number. Credit will be issued to your paypal account or credit card upon receipt of your items.
 
SHIPPING:
Please allow 5-7 business day from day of placing your order until the day it is shipped.

All domestic orders are shipped US Mail. You will receive a confirmation email at the time of shipping. There are options for domestic shipping:

Standard Airmail (2-6 business days, depending on your location)
OR
Priority Mail (2-3 business days, depending on your location)
OR
Express Mail (1-2 business days, depending on your location)
 
The cost of mailing varies grreatly, depending on the weight and size of the package, your S&H charge will be calculated at the time the order is placed by our built-in UPS shipping calculator.
 
All international orders are shipped US International mail. There are two options for international shipping.
  • Standard International Airmail (up to one month, depending upon your location)
  • Global Priority Mail (5-10 business days, depending on your location)

Most Global Priority packages take 5-10 business days to arrive, please allow up to one month for air mail packages, as delivery time is primarily determined by the postal system of the recipients country. Unfortunately packages cannot be tracked upon leaving the United States.
US law requires that we declare the full value of the order for customs purposes. Please check with the custom's office in your own country to determine what import and brokerage fees may apply. We will not accept returns because you do not want to pay the fees levied by your mail service.